Self Defense + Customer Service = Perfect Product, LLC.

By IvyLee Rosario

The Perfect ProductIn just under a decade, Perfect Product, LLC has grown to become a leader in the self-defense business, due in large part to their commitment to customer service. Established in 2006, the company is dedicated to bringing the most innovative products to their clients. “If there is ever a problem, we make sure to resolve it as quickly as possible,” says Ilya Krapivnoi, owner. “We have a great reputation as far as customer satisfaction and we pride ourselves on keeping that going with every year we are in business.”

With services such as same day shipping, easy return policies and lifetime warranties on a majority of their products, Perfect Product, LLC continuously works on ways to make their clients satisfied. “We go above and beyond to keep buyers happy,” adds Krapivnoi. “Customer service remains our main focus as a company.”

The Perfect Product“We have a strong partnership with self defense industry leaders. Our relationships provide us with the best level of support and ensure that we keep up to date with the latest technologies.” This expertise is then shared with Perfect Product’s own customers, as keeping their clients well informed and up to date is vital to their business.

An additional bonus for Perfect Product’s clients: great pricing. “With the large volume relationships we have with our partners,” says Krapivnoi, “we can offer much better pricing and terms than are generally available to the public.”

The company has no minimum quantity on orders, but does require a $100 minimum purchase. Products such as stun guns, batons, pepper sprays and flashlights are among the most popular selections in their inventory and can range anywhere from $2-40/unit depending on style.

In the future, Perfect Product, LLC plans to increase their product assortment and continue to focus on the best possible customers service. For more information on the company visit