October is Breast Cancer Awareness Month

Breast Cancer Awareness

2016 celebrates 30 years of awareness, education and empowerment for NCBF, the National Breast Cancer Foundation. [Read more]

Holiday Marketing with Gift Cards

Arroweye Solutions

In today’s digital world, retail customers have come to expect real-time customer service, easy-to-use websites, and a wide choice of payment methods. [Read more]

Make Your Customers Feel Special

Bureau West

There are several tactics to providing a great experience, but they all come down to one thing: making the customer feel recognized as an individual, rather than “just another customer.” [Read more]

Can Retail Win the Skills Gap War?

retail associate

In retail, sales are greatly determined by interactions between customers and associates, and results are driven by quality rather than quantity of time spent in these interactions. [Read more]

Deep Discounts or Everyday Low Prices: Which Strategy do Consumers Prefer?

special offer

by Yasen Dimitrov If you’re a retailer in the twenty-first century, chances are that you’ve come across the terms ‘deep discounts’ and ‘everyday low prices.’ Convenience stores, e-retailers, and brick and mortar stores alike face this dilemma; to go with consistently lower prices, or try an ad campaign with occasional sales and promo offers. In […]

Employee Relations and Customer Service: What’s the Connection?

employee

If you are a small retail business owner, you may have limited staff and management. Your employees might be a mix of salaried and hourly workers, full and part time, and include family members, students and interns. This group of workers is your greatest asset because they interact directly with your customers. [Read more]

Take It To The Next Level: Creating A Borderless Retail Experience

borderless shopping

Ninety percent of consumers expect the lines between physical store, online, mobile app, and phone support to be invisible. [Read more]

Five Tips for Getting an A+ in Back-to-School Marketing

back to school

Back-to-school shopping can be a lucrative selling period for merchants, especially if you plan ahead, explore new channels, and execute with “automagic” technology. [Read more]

Using Old Fashioned Customer Service

Helping customer

In the age of infinite choice, it is customer experience that is going to set retailers apart and create a satisfied customer who not only spends more, but also comes back again and again. [Read more]

How to Win the Gold in Mobile Marketing During the Olympics

olympics

The 2016 Summer Olympics are just around the corner and athletes and fans alike can hardly wait for the historic games to begin. But while the athletes are competing for medals, retailers are competing for consumers’ attention and business. [Read more]

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