Does Amazon Have the Solution for Retail’s Return Problem?

pablo229

Fraudulent returns cost retailers an average of $10 billion to $17 billion per year in the U.S. That can be a scary number for anyone, especially independent retailers who may not have a large safety net to fall back on when problems arise. Many large retailers such as Wal-Mart, Target, and Amazon have been tracking the […]



Politics & Retail: What You Need to Know

Taxes and Tariffs

There’s never a boring day in retail. This is especially true under the Trump administration. There are many changes in the works with different moving parts. Here is a quick overview of different laws, policies, and agreements currently up for debate and how they may impact retail.




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A+ Ideas for Back to School Promotions

back to school

Back to school shopping is still largely done in stores because of the bonding experience school shopping creates between parent and child. Yet, many retailers are not capitalizing on this idea. For winter holidays, for example, many retailers host gift wrapping events, happy hour shopping, and pop-up markets.




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Get Your Store Summer-Ready

summer retail

The summer season is inspirational for almost every customer. Maybe they start a project on the house they’ve been putting off over the winter, start exercising to prepare for their beach body, or just get some sun outside. There’s something about the nice weather and the feeling of the sun beating down on you that […]



Clear Your Shelves for the Newest Avengers Merchandise

movie popcorn

Marvel’s newest movie, Avengers: Infinity War, has yet again broken a number of records and made over $1 billion in box office sales. This shouldn’t be surprising, considering the fact that their last movie, Black Panther, made $235 million over the course of four days. The amazing world of superheroes and comics is making its way […]



Products Come and Go but Experiences Last Forever

Customers

It’s so important to create a personalized customer experience, especially in today’s market where we have the easy access Amazon.com. It can seem hard to compete with a business that sells just about everything at affordable prices. But in the end, is that all customers are looking for?




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6 Trends to Win Customers

Trends

A customer’s path to purchase often begins online but ends in-store. In fact, a Forbes Insight report found that 82% of shoppers conduct research online before completing a purchase in-store.




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Q&A with Shopify on Social Commerce

Shopify

There is no question social media is changing how, when, and why people shop. We discussed these changes in consumer behavior with Satish Kanwar, VP & GM of Channels at Shopify.




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RFID and the Returns Epidemic: Item Level RFID Could be the Answer to Faster, Simpler Returns

Dean Frew Headshot (1)

By Dean Frew, CTO & SVP RFID Solutions at SML Group Whether in Europe, the Americas or Asia, the retail industry is currently facing an epidemic. In the past, commentators weighed in on trends such as ‘the death of the highstreet,’ how to obtain and retain brand loyalty and how to improve customer experience. However, whilst […]



Moms, Dads, and Grads: 3 Ways to Build Brand Loyalty

Brand Loyalty

The spring season is a peak gift-giving season with Mother’s Day in May, Father’s Day in June, and high school and college graduations scattered between the two months.




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