Retaining Customers After a Negative Experience

Customer Thermometer

If a customer has a bad experience with your business, does it mean they will immediately leave you?
[Read more]

Made in the USA Products for Better Business

Made in USA

Eighty percent of Americans will pay more for products that are labeled ‘Made in the USA.’ [Read more]

A Labor Day ‘Ode to Independents’

Ode to Independent Retailers

Determination, grit, strength, and a bulletproof work ethic define the American worker. [Read more]

TIA Presents Toy Preview Month

Toy Industry Association, Inc.

The Toy Industry Association™ (TIA) has announced “Toy Preview Month” will take place in September, culminating with their Fall Toy Preview event running from September 27th – 29th in Dallas, Texas. [Read more]

Toy Trends for Holiday 2016

pokemon backpack

For many retailers, toys play a huge role in holiday sales. Independent Retailer has forecast some of this year’s best selling categories and products so retailers can make the most out of this lucrative season. [Read more]

Gift Trends for Holiday 2016

Gifts

People will always need to buy gifts. There are always birthdays, anniversaries, weddings, holidays, and personal celebrations. The gift industry is always changing, too — so as retailers we need to keep up. [Read more]

Midseason Apparel Buying

Apparel Shopper

At this point in the summer, many retailers have mentally wrapped up their warm-weather buying and are preparing inventories for fall and winter. [Read more]

Three Simple Ways to Optimize Your Layout and Make Your Store More Appealing

woman shopping

Is your store layout a little stale? If so, you might be considering changing the layout of your store. [Read more]

Retail Deal: Sizzling Short-term Sales

Stockwell Greetings

In-store greeting card displays – fully stocked and ready for selling. These mini displays are only 1 square foot in footprint size but pack a powerhouse of sales and revenue. [Read more]

Point of Sale Terminal Contracts: Beware the Small Print

Point of Sale

A plethora of class action litigation has surfaced over the past several years as a result of onerous contract provisions in point of sale terminal leases with small business owners. [Read more]

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