Property Protection

When you are a business owner, chances are your days are filled with important meetings and tending to pressing matters within the company. It’s because of this busy schedule that many business owners do not stop to think about the level of security in place at their commercial property. If you think you have every [...]

Small Biz, Small Design

If you are running a brick and mortar store, you are probably renting a space that caters to your needs. However, the space may work more for your financial rather than your selling needs. While support for small business may be growing, your sales don’t appear to be on the same upward trend, because your [...]

Tracking Customers

Do brick and mortar retailers know what their customers want and need? Since in-store customer service is all about face-to-face interaction, many would believe this to be true. While the store owner’s goal is to get to know each and every customer with the hope of gaining loyalty, sometimes the shopping rush shortens those personal [...]

Offline and Online Service

As brick and mortar retailers join the online community in an effort to reach more customers, many are at a loss for the appropriate marketing and customer service strategies for their virtual store. Used to face-to-face interaction in which a smile and a greeting could make a sale, traditional brick and mortar retailers are now [...]

Buy Local Campaigns

As big box retail and online giants continue to step on independent territory, campaigning for the local guy and the brick and mortars of Main Street has become a national movement. Among the advocates speaking out for independents is Stacy Mitchell, senior researcher for the Institute for Local Self-Reliance (ILSR) and author of, “Big-Box Swindle.” [...]

Stores Charge Admission

While the goal for most independent retail stores is to take back Main Street USA from big box and chain retailers, victory doesn’t always promise fewer worries. While Borders’ bankruptcy and recent decision to shut down all shops may seem like a blessing to independent bookstores, concern still dwells within these brick and mortars. A [...]

International Wholesale

With roots in the independent retail business, International Wholesale of Southfield, MI takes care of its brick and mortar customers. Michael Sheena of International Wholesale comments, “We know the struggles faced by independent retailers, and we aim to be a customer oriented company that is willing to go the extra mile for them.” It was [...]

Indys Join Online

Independent retailers have taken on the challenge of increasing the awareness of Main Street retail and its community benefits. According to the Northwest Earth Institute’s Choices for Sustainable Living, “A dollar spent at locally owned stores is usually spent six to 15 times before it leaves the community.” Although keeping money in the community is [...]

E-Retail Sales Grow Twice as Fast as Brick-And-Mortar Sales

Total U.S. sales of goods online continues a trend of growing twice as fast as total sales of retail goods, the Commerce Department reports. Compared with the first quarter of 2010, e-retail sales grew 2.6 percent, while total retail sales grew only 1.1 percent. Similarly, compared with the second quarter of 2009, e-retail sales grew [...]

Microsoft to Open Two More Retail Stores

The software giant has announced it will be adding to its growing chain of brick-and-mortar stores.

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