Creating Effective Loyalty Programs in The Retail Landscape

loyalty programs

Milk, eggs, cleaning supplies… your list is complete and you’re eagerly waiting to check out and get home.




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Omnichannel Strategies- What Works?

Omnichannel

New technologies continue to disrupt the marketplace, making predictions about the future of omnichannel retailing precarious.




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Parking Pitfalls for Independent Retail Tenants

Parking

Do you have enough parking spaces for your customers, you and your staff? It’s a common problem The Lease Coach sees with both new and established businesses.




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Use Customer Experience to Increase Profits

woman helping customer

Customer experience or “CX” is not just a buzzword. It’s an approach that can win new customers, slash churn, and turn customers into evangelists. If your company isn’t utilizing the customer experience perspective, you’re leaving profits on the table.




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Three Simple Ways to Optimize Your Layout and Make Your Store More Appealing

woman shopping

Is your store layout a little stale? If so, you might be considering changing the layout of your store.




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Print in a Digital Age: A Marketing Success Story for a Small Indie Bookstore

Brick and Mortar

Joining the Rediscovered Books’ team in Boise, ID, was a surprise for me. After being in retail for 6 years I thought I knew what I was getting into.




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Negotiating Signage as a Retail Tenant

Retail Signage

It is much easier for customers to find your store if you have a prominent sign with your business name out front.




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Winning Window Designs

Window Displays

Spring is upon us; shoppers are emerging from their homes and into town.




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Empowering Employees to Improve Customer Service

Customer Service

What happens when there’s a problem? Workers need to know how to work through difficult situations with customers.




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Navigating the Amazon Marketplace for Increased Profits

Amazon Marketplace

Anyone who has tried to sell on Amazon knows it is not as easy as it looks. You have to determine which products will sell best, what the pricing should be, and what kind of shipping you want to provide.




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