Innovations for Brick and Mortar Businesses

brick and mortar shops

To help brick and mortar shops compete with Internet-only businesses, many landlords are launching innovative leasing and promotional products.

[Read more]

Small Biz, Small Design

If you are running a brick and mortar store, you are probably renting a space that caters to your needs. However, the space may work more for your financial rather than your selling needs. While support for small business may be growing, your sales don’t appear to be on the same upward trend, because your […]

Tracking Customers

Do brick and mortar retailers know what their customers want and need? Since in-store customer service is all about face-to-face interaction, many would believe this to be true. While the store owner’s goal is to get to know each and every customer with the hope of gaining loyalty, sometimes the shopping rush shortens those personal […]

Youth Favor Brick and Mortars

The days of typewriters, encyclopedias and good old fashioned letter writing have been replaced by PCs and laptops, search engines and email, making digital a way of life. And while today’s college bound students and recent graduates swear by the Internet as a resource for research, gaming and socializing, one thing is for certain: it […]

Indies Fill Vacancies

Over the years, malls and shopping centers have been historically filled by brand name retailers, until recently, as many locations battle with the harsh reality of decreased foot traffic, expensive leases and possible bankruptcy in the wake of the recession. In turn, property and leasing managers have been faced with the challenge to fill vacant […]

Offline and Online Service

As brick and mortar retailers join the online community in an effort to reach more customers, many are at a loss for the appropriate marketing and customer service strategies for their virtual store. Used to face-to-face interaction in which a smile and a greeting could make a sale, traditional brick and mortar retailers are now […]

Buy Local Campaigns

As big box retail and online giants continue to step on independent territory, campaigning for the local guy and the brick and mortars of Main Street has become a national movement. Among the advocates speaking out for independents is Stacy Mitchell, senior researcher for the Institute for Local Self-Reliance (ILSR) and author of, “Big-Box Swindle.” […]

Stores Charge Admission

While the goal for most independent retail stores is to take back Main Street USA from big box and chain retailers, victory doesn’t always promise fewer worries. While Borders’ bankruptcy and recent decision to shut down all shops may seem like a blessing to independent bookstores, concern still dwells within these brick and mortars. A […]

Indys Join Online

Independent retailers have taken on the challenge of increasing the awareness of Main Street retail and its community benefits. According to the Northwest Earth Institute’s Choices for Sustainable Living, “A dollar spent at locally owned stores is usually spent six to 15 times before it leaves the community.” Although keeping money in the community is […]

New Ideas For Stores

The strong migration of sales away from physical stores and into the online arena is a move that need not go unchallenged, according to one industry insider. Dr. Alan Treadgold, head of retail strategy in London and Chicago for the Leo Burnett Group, says in an opinion piece, “The biggest structural challenge for retailers is […]