5 Ways a Blog Connects Customers to Your Brand

Blogging

Blogging is a huge part of business in today’s world. Every business needs a blog for countless reasons, but chief of them all is for connecting customers to your brand. [Read more]

Creating Effective Loyalty Programs in The Retail Landscape

loyalty programs

Milk, eggs, cleaning supplies… your list is complete and you’re eagerly waiting to check out and get home. [Read more]

Mobile Marketing: What to Watch in 2017

mobile marketing

Mobile marketing has had an enormous impact on how brands interact with marketers in 2016. [Read more]

Retaining Customers After a Negative Experience

Customer Thermometer

If a customer has a bad experience with your business, does it mean they will immediately leave you?
[Read more]

Make Your Customers Feel Special

Bureau West

There are several tactics to providing a great experience, but they all come down to one thing: making the customer feel recognized as an individual, rather than “just another customer.” [Read more]

Using Old Fashioned Customer Service

Helping customer

In the age of infinite choice, it is customer experience that is going to set retailers apart and create a satisfied customer who not only spends more, but also comes back again and again. [Read more]

Five Tips to Soothe Cyber Security Fears

Online Security

According to a 2015 Gallup poll referenced on MediaPost.com, the most feared crime in the United States is having your credit card information stolen through a store purchase transaction. [Read more]

Use Customer Experience to Increase Profits

woman helping customer

Customer experience or “CX” is not just a buzzword. It’s an approach that can win new customers, slash churn, and turn customers into evangelists. If your company isn’t utilizing the customer experience perspective, you’re leaving profits on the table. [Read more]

Gamification: Level Up Your Store

Gamification

Customer rewards keep people coming back to make more purchases and retailers of all kinds can use the popular and proven marketing strategy known as gamification to strengthen customer retention. [Read more]

Tips for Success in the Offprice Industry

Offprice Industry

The offprice business remains one of retailing’s fastest growing sectors. [Read more]

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