Handling Holiday Excess

Let’s face it: every retail business needs to deal with surplus assets, whether it is excess inventory or customer returns.

Offline and Online Service

As brick and mortar retailers join the online community in an effort to reach more customers, many are at a loss for the appropriate marketing and customer service strategies for their virtual store. Used to face-to-face interaction in which a smile and a greeting could make a sale, traditional brick and mortar retailers are now [...]

m-Commerce Increases: What About In-store Sales?

In-store sales can be expected to fall with e-commerce and associated m-commerce on the rise.

Online Buying: E-retailers Stand 10 Million Strong

An infographic analysis of data from several sources reveals strengthening in the e-commerce marketplace.

Small Retailers to Benefit From E-Commerce Expansion

Alibaba, the largest e-commerce operation in China, has made its second U.S. acquisition in as many months, WebSiteMagazine.com is reporting, a move that is expected to create new opportunities for smaller American merchants. “AliExpress is designed to help smaller online retailers source their products directly from suppliers, and the acquisition of e-commerce software developer Auctiva [...]

Retailers Look To Online Channels

Retailers who are planning a multichannel marketing and sales strategy will have a leg up on the competition, according to several recent research reports. As shoppers continue to research and buy products online and via smartphone style devices, retailers will find it increasingly profitable to reach customers through non-traditional channels. During a period of slow [...]

Total Retail Sales Grow; E-Commerce Sales Grow Faster

Online retail sales jumped 14 percent in the first quarter of 2010, according to an AdWeek report citing U.S. Census Bureau estimates.

Online Retailing, On-Site

It’s common knowledge that Internet shopping is more popular than ever, and e-commerce has transformed retailing as we know it. But retailers are now integrating it with their brick-and-mortar presence.