Browsing: February 2017 Issue

Nearly 40,000 retail industry professionals, including representatives from over 3,300 retail companies, 94 countries, and 50 states gathered at the Javits Convention Center in New York City last month for the annual National Retail Federation conference known as Retail’s BIG Show.

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Dan Smith, president of Capsmith, tells Independent Retailer that for the 32 years they’ve been in business, Capsmith has lived by the motto, “We’re different.” Smith explains that there are several programs and styles that make his headwear specialty business unique.

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Today’s shoppers are walking into your stores with more data than ever before. Most customers do some combination of browsing your website, checking inventory, comparing prices, and reading reviews for both your store and competitors before they even arrive.

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