Slide into Spring with St. Patrick’s Day Sales

St. Patrick's

According to the National Retail Federation, consumers plan to spend over four billion dollars on St. Patrick’s Day, with adults 25 – 44 years old spending over $40 each. [Read more]

Creating a Winning Sales Team

Winning Team

For many small businesses, the main priority is getting customers in the door. Marketing your brand, your products, and building a presence in your community is no easy feat for small businesses. [Read more]

Why Individual Incentive Programs Don’t Work

Incentive Programs

A few months ago, I was shopping at a large retailer for a Christmas gift for my wife. My daughter and I talked to one sales associate briefly and she showed us an item we were interested in. [Read more]

2017 Retail Resolutions: Better Mobile, Better Management

Retail Resolutions

Faster than Black Friday shoppers to the sales rack, 2017 is upon us, and you’ve likely got an eye on things you can improve in the year ahead. [Read more]

Innovative Tips to Increase Sales For Valentine’s Day

Increase V Day Sales

Independent retailers have a huge advantage over big-box retailers when it comes to holidays like Valentine’s Day. [Read more]

Can You Negotiate Free Rent?

Negotiating

As we explain in our new book, Negotiating Commercial Leases & Renewals FOR DUMMIES, free rent is just one negotiable factor in a commercial lease. [Read more]

How to Rally Your Community Behind Your Business

community behind business

As most retailers know, becoming an integral part of your local community is incredibly important for your success. Working with other local businesses creates trust, inspires collaboration, and makes people that much more willing to support what you have to offer. [Read more]

Using Psychology to Enhance Your Store

Enhance your store

Black Friday, Christmas shopping, and the winter sales rush are over. Consumers around the world are now back to their normal shopping routines, which means that they no longer have the excitement of scoring a great deal, the enjoyment of finding the perfect item for a loved one, and the relief of finishing off a long Christmas shopping list. [Read more]

Increase Profits with Gift Card Redemptions

gift cards

Since 2009, gift cards have remained one of the most-requested holiday gifts. Now that the holiday season is over, those gift cards will be making their way back into your store to be redeemed. [Read more]

15 Skills Customer Service Reps Need

Service Reps

All retailers understand that great customer service is the holy grail of our business. Once you have it, it seems like it has the power to reveal all the secrets of success. But, providing flawless service is not easy. [Read more]

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