Customer Satisfaction Retail Priority

Sixty-seven percent of retail execs rank customer satisfaction as the top strategic initiative for 2012.

Retailer’s Represented Via Video: NRF Seeking Contest Submissions

The NRF hunts to find the best retail stories in America via a video contest.

Top Topics and Trends Discussed at Retail’s BIG Show

Retail’s BIG Show floor is buzzing with more than 400 exhibitors about topics and trends changing the industry.

Smaller Retailers Find a Place at Retail’s BIG Show

With more than 95 percent of retailers in the U.S. operating one location, indie retailers have a place at Retail’s BIG Show 2012.

NRF On The Hill

If you can’t beat them, lobby them. That’s the National Retail Federation’s (NRF) plan of action on Capitol Hill, as the group looks to combat what seems to be frequent disregard for merchants, reminding legislators of the role retail plays in the current economy. Among the recent legislative disappointments from the Capitol was the Federal [...]

Retail Continues to Find Its Way on Campus

The retail industry has succeeded in establishing a strong presence across campuses nationwide with the launch of a student association (NRFSA).

Retailers Brave Business Intelligence Analytics

NRF expert panelists say, “Business intelligence can give you insight into your customers’ needs and actions, as well as their overall effect on your bottom line.”

Retailers Disappointed in Debit Card Swipe Fee Decision

The NRF and retailers, after months of aggressive campaigning, are disappointed by the decision to set the debit card swipe fee at $0.21 per transaction.

NRF Calls for Swipe Fee Reform

The National Retail Federation has welcomed a letter from a coalition of consumer groups opposed to legislation that would delay swipe fee reform, scheduled to go into effect this summer. “Consumer groups want to see these skyrocketing fees brought under control,” NRF Senior VP and General Counsel, Mallory Duncan, said in a statement. “Contrary to [...]

NRF Forecast

Leadership development, tweeting and expansion are among the top priorities for retailers this year, according to a report released by the National Retail Federation. The ninth annual, “Retail Horizons: Benchmarks for 2010, Forecasts for 2011,” prepared by NRF Foundation and audit firm, KPMG LLP, examines retail industry benchmarks, retailers’ key priorities and plans, and retail [...]

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