Omnichannel Strategies- What Works?

Omnichannel

New technologies continue to disrupt the marketplace, making predictions about the future of omnichannel retailing precarious. [Read more]

Secrets to Successful Integrated Media Planning

Media Planning

Today’s customer is always connected, opening the door for retailers to influence purchase decisions in the moment. But, as retailers strive to reach and activate customers wherever they are in their daily lives, they must first understand what they are saying with their hands (online and mobile) and feet (in-store). [Read more]

Retail Analytics Bridging Online and Offline

Retail Analytics

Offline and online have reached a point where they need to connect to create the seamless shopping experience consumers are demanding. [Read more]

How to Create a Mobile-Friendly Experience in Your Store

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A quick look around a crowded store can often make one thing clear: today’s shoppers won’t venture too far without their phones. According to a recent survey from SessionM, ninety percent of retail shoppers use their smartphones while in-store. [Read more]

Take It To The Next Level: Creating A Borderless Retail Experience

borderless shopping

Ninety percent of consumers expect the lines between physical store, online, mobile app, and phone support to be invisible. [Read more]

Five Tips for Getting an A+ in Back-to-School Marketing

back to school

Back-to-school shopping can be a lucrative selling period for merchants, especially if you plan ahead, explore new channels, and execute with “automagic” technology. [Read more]

Back to School Shopping in the Omni-Channel Era

5 Tips to Attract Back-to-School Shoppers

Back-to-school shopping is much different from what it was even a few years ago. Shoppers now have real-time dynamic information in hand, and are making shopping decisions faster. Many retailers are trying to keep up with the frenetic pace of today’s shopper, and struggling with how to execute effective promotional and pricing strategies across the myriad channels consumers use. [Read more]

10 Key Questions to Ask During an Ecommerce Platform RFP

10 Key Questions to Ask During an Ecommerce Platform RFP

A strong ecommerce presence is an essential prerequisite for survival in today’s hyper-connected marketplace. Transitioning to a new platform can be expensive and time-consuming, and success hinges on your ability to effectively address several key points. [Read more]

10 Customer Service Trends to Watch in 2014

10 Customer Service Trends to Watch in 2014

© 2014 Comm100

An Independent Retailer’s Guide to Back-to-School Shopping

An Independent Retailer’s Guide to Back-to-School Shopping

By Jon Stine, Director Retail, Cisco Consulting Services At Cisco, we work with many industry leading retailers and educators across the country to help them connect with consumers, students, parents and faculty. We watch closely any technology trends that show an increased adoption and what this means for our customers. Of late, we see infinite […]

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