Use Customer Experience to Increase Profits

woman helping customer

Customer experience or “CX” is not just a buzzword. It’s an approach that can win new customers, slash churn, and turn customers into evangelists. If your company isn’t utilizing the customer experience perspective, you’re leaving profits on the table. [Read more]

Born In Retail: FasTrax POS

FasTrax POS

Darren Schwartz and Doug Nolan found themselves with a problem. The successful small chain of tobacco industry stores they owned were in need of a new inventory and pricing system, but nothing that was on the market at the time was a good fit. What to do? Well, if you’re Schwartz and Nolan, the answer was simply to build your own specialized software system and move forward. [Read more]

Protection Commerce: The New Revenue Stream for Retailers

Retail Revenue

As an online business, you are are continuously looking to increase revenue potential. [Read more]

Retail Tenants…Beware of Landlords with 13-Inch Rulers!

Landlord

Representing commercial tenants with leasing matters since 1993, we at The Lease Coach have found that some landlords are over-charging tenants for Phantom Space (more square footage than the tenant actually has). Are you paying too much? [Read more]

Negotiating Signage as a Retail Tenant

Retail Signage

It is much easier for customers to find your store if you have a prominent sign with your business name out front. [Read more]

7 Reasons Accurate Inventory Tracking Matters

Inventory Tracking

Inventory changes constantly. Throughout each day, sales, returns, new receipts—even damage and theft—affect your stock levels. [Read more]

Tips for Success in the Offprice Industry

Offprice Industry

The offprice business remains one of retailing’s fastest growing sectors. [Read more]

Radio Frequency Identification Technology in Retail

RFID

Radio Frequency Identification Technology in Retail [Read more]

4 Fantastic Ideas for Easter Displays

Easter

Although traditionally celebrated as the end of Lent, Easter has evolved over the past few decades to be about egg hunting, gift giving and the revival of springtime and new life. [Read more]

2016 Business Leaders Forecast

2016 Business Leaders Forecast

The new year dawns, and with it comes a blizzard of emails and web site headlines shouting all sorts of promises and possibilities, all of which can leave one wondering which of them to trust. [Read more]

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