by Proxima 360 Proxima 360, an impact solutions management consultancy for the retail industry, is predicting big changes for the holiday shopping season. Due to the ongoing pandemic, retailers are stuck with summer merchandise and the effects of a slow summer and back-to-school shopping season. As a result there is a reduction in profits and […]
Editors Picks
De-escalation Help Offered for Retail Employees Amid COVID Challenges
by Crisis Prevention Institute Anxiety continues to rise among the general public amid the relentless COVID-19 pandemic. Preparing retail staff early will help ease tensions in-store and provide better customer service going into the annual peak shopping season. Crisis Prevention Institute (CPI) recently partnered with the NRF Foundation to develop training to prevent and de-escalate […]
State Regulations for In-Store Shopping
Updated 9/29/20 In the wake of the reopening of brick-and-mortar retailers nationwide, business owners have been forced to keep up with the state by state requirements in order to keep their storefronts open to the public. Independent Retailer has curated a list of the regulations in each state, as well as links to official government […]
COVID & Holiday Shopping Behaviors
As the summer continues to slip away and there’s still no end in sight for the pandemic, retailers have to truck on and start preparing for probably one of the most challenging holiday seasons we will come to know. Most retailers don’t know if what they’ve seen from shoppers since the onset of the pandemic […]
Three Great Examples of Results-Driven Checkout Processes
by Kayla Matthews The design of your checkout process can significantly impact how many customers make it through the sales funnel. Even subtle design decisions that make checkout slightly less convenient — like surprise fees, overly long forms and required account creation — can result in higher cart abandonment. That’s especially true toward the holiday […]
Meet the New Customer Demographic: C.A.R.L.Y.
Each generation of consumers have their own needs and desires as well as how they want those needs and desires to be promoted to them. Millennials brought about a lot of change in the retail industry, and with Gen Z having similar desires albeit slightly different, the consumer demographic as a whole has shifted entirely. […]
America Is Back In Business
Brick-and-mortar shops are slowly opening their doors. Restaurants and bars are now offering limited seating. Hair salons, nail salons, barbers, and doctors’ offices are also following suit. America is finally opening their doors and back in business. At this time, indie retailers are looking to restock their shelves to keep up with consumer demand. Even […]
The Grand Reopening: How Retailers Can Stay Ahead of COVID in the Months & Years Ahead
by Kevin Grauman The reopening of in-person commerce is finally a reality we can celebrate. Unfortunately, this pandemic is not over, and it may be months — or even longer — before we are in the clear. Until then, it is up to each store to maintain a safety standard that will allow for the […]
How One Retail Startup is Pushing Through the COVID-19 Impact
All businesses, big and small, are seeing an impact in their sales due to the COVID-19 pandemic. Whether it be a positive or negative impact, everyone is feeling it and we’re all in the same boat. Instead of focusing on the negatives, one start-up is pushing through this crisis by donating thousands of products and […]
Small Business Owners See Small Increase in Sales During Contactless COVID-19
Small businesses are suffering as a result of the COVID-19 pandemic, but there are some bright spots according to a new report from the Electronic Transactions Association (ETA) and The Strawhecker Group (TSG) released on April 10. In a survey of small business owners conducted in late March, almost 40 percent reported that their business […]
