by Call Cowboy One way of guaranteeing the success of your retail business is by ensuring that your customers are satisfied with your services at all times. In order to do this, you must invest in a customer service team to handle any calls made to the business. If you overlook this crucial aspect, your […]
Retail News
Taking In-Store Experiences to a Whole New Level
Memorable in-store experiences have always been a top priority for retailers. How else are you supposed to differentiate your business from the others? With more consumers shopping from home and afraid to go out due to COVID-19, the pressure is higher than ever before for indie retailers to deliver exceptional in-store experiences. One small start-up […]
Technology Tools to Help Retailers Open Their Doors
by Naomi Wheeless Hoping that the worst of the pandemic is behind them and their communities, many shops are preparing to reopen after extended closures and looking for the best ways to safely welcome back customers. Businesses need to consider a variety of new normals, like ways to keep customers socially distanced, minimize contact between […]
How Retailers Can Stay Connected with Customers in Lockdown
by Heather Redding With COVID-19 and lockdowns around the world, retailers are being hit harder than other business owners. Whether your store is closed due to mandates or lack of foot traffic, you need to adjust your strategy going forward. Customers are more timid than ever about venturing out in public and going into stores. […]
Four Ways Artificial Intelligence is Transforming Retail Experiences
by Kayla Mattews Retailers, faced with changing customer needs and a demand for constant innovation, are looking to cutting-edge tech to improve their stores. Most modern businesses collect huge amounts of customer data. A lot of that info goes to waste, however. Artificial intelligence can analyze and apply that info in real time. Retailers are […]
How VoIP Phone Systems Can Help Independent Retailers Make Big Impressions
by Ken Narita Independent Retailers today face numerous challenges. Missing calls from customers and prospects shouldn’t be one of them. Many indie retailers have switched to voice over internet protocol (VoIP) systems from traditional landlines because of significant cost savings; the ability to work from anywhere (and still use your office phone number); and the […]
Get Your Store Ready for Breast Cancer Awareness Month
It is estimated that 42,690 deaths (42,170 women and 520 men) from breast cancer will occur in 2020. Breast cancer is also the second most common cause of death from cancer in women in the United States, after lung cancer. Not only does it impact the person with the cancer, but it also impacts their […]
How Digital Signage Can Improve the In-Store Experience
by Bobby Marhamat Prices matter, but for the consumers of today, numbers are less important than the experiences that surround them. In the new age of commerce, both online and in stores, shoppers usually have several options for where to buy. Using their smartphones, they can stand in front of products in stores and find […]
How Brands Can Prepare for the Second Half of 2020
by Laura Urquizu COVID-19 has forced most businesses to throw their 2020 Q1/Q2 plans and forecasts out of the window. In the blink of an eye, countless companies have had to shift their business model overnight to adapt to the fast-changing environment. Though we are far from understanding the full extent of the economic impact […]
July Tax Season: What Retailers Need to Know
The coronavirus’s effect on the economy has shaken the world, especially those in the retail space. Decreased foot traffic, shuttered stores, and massive changes in consumer trends have caused retailers to change tactics at the drop of a hat just to stay afloat. It’s this scramble to adjust that has caused the federal government to […]
