As shoppers think more and more about what they’re buying, savvy retailers can gain the upper hand by thinking like the customer.
Despite efforts by “Big Box” companies to try to be everything to everyone, new evidence is emerging that customers prefer the personalized service offered by smaller stores, the Retail Institute reports. “Retail Wire recently published an online article about how Wal Mart and Target are trying to return to a more personalized level of customer […]
Some store owners in the nation’s capital have gone high-tech in a bid to discourage loitering teens who don’t buy anything. WBAL-TV reports a device called “The Mosquito” has been installed outside the entrance to the Gallery Place Metro station, a favorite teen hangout. The device, audible only to teens, emits and annoying sound and […]
Retailers were able to post better-than-expected sales in August, according to numerous wire services and published reports. “Early reports gave analysts hope retailers were able to clear excess inventories ahead of the crucial holiday-selling season without having to resort to deep discounts,” Yahoo News reported. And in an encouraging sign, it was reported that retailers […]
Concerns were borne out by numbers when it was revealed shoppers cut back on back-to-school purchases. Are the holidays next?
Consumers spent only slight more this August than last, reflecting fears that the hoped-for economic recovery might still be a ways off, the AP reports. Citing the latest MasterCard Spending Pulse survey, the numbers confirm what many retailers had been talking about: back-to-school spending was off, and might be a portent of a slack holiday […]
Gifts and novelty merchant wholesaler Oriental Trading has filed voluntary petitions for reorganization under Chapter 11, according to a report in Multichannel Merchant. The company said in a statement it has reached agreement on the terms of a pre-arranged plan of reorganization with its first lien lenders to reduce debt and improve its capital structure […]
Good help may be hard to find, but charitable organization Goodwill is making it easier via an in-house retail training program for teens. According to the Baltimore Sun, Goodwill has launched a program training teens in the fine art of retailing, enabling those who complete the course to achieve a certificate from the National Retail […]
Summer is traditionally the slowest period of the year for many independent retailers. To combat that problem, last year some local merchants in the Yuma, Arizona area came up with the, “$20 on the 20th,” campaign, a promotion in which many of the area businesses advertised special offers on the same day, July 20, in […]
Dannie and Opal Slavin have owned and operated the Family Hobby Center in Naples, Florida since 1965. They got their start after buying up the inventory of a former Naples hobby store, and haven’t looked back since. The Hobby Center means everything to them, and for years they’ve put the store’s profits back into the […]