by Bobby Marhamat Prices matter, but for the consumers of today, numbers are less important than the experiences that surround them. In the new age of commerce, both online and in stores, shoppers usually have several options for where to buy. Using their smartphones, they can stand in front of products in stores and find […]
Retail News
How Brands Can Prepare for the Second Half of 2020
by Laura Urquizu COVID-19 has forced most businesses to throw their 2020 Q1/Q2 plans and forecasts out of the window. In the blink of an eye, countless companies have had to shift their business model overnight to adapt to the fast-changing environment. Though we are far from understanding the full extent of the economic impact […]
July Tax Season: What Retailers Need to Know
The coronavirus’s effect on the economy has shaken the world, especially those in the retail space. Decreased foot traffic, shuttered stores, and massive changes in consumer trends have caused retailers to change tactics at the drop of a hat just to stay afloat. It’s this scramble to adjust that has caused the federal government to […]
How Retailers Can Protect Themselves from COVID-19 Lawsuits
At the beginning of the store closures in most states due to COVID-19, small businesses had to lay off some of their employees to help keep their company afloat. Now, as states are easing the stay-at-home orders and brick-and-mortar stores are slowly starting to open their doors, following government sanitary orders aren’t the only thing […]
Holiday Shopping Meets Social Distancing: How to Prepare for Retail’s Busiest Season
by Tom Ertler A recent Bloomberg article predicts that even though the U.S. economy is set to reopen soon, the peak shopping season could be filled with “lumps of coal.” This is a festive metaphor that no retailer wants to hear. However, after many months of relying solely on online shopping, many shoppers are itching […]
The 5 Top Areas Retailers Plan to Improve During Reopening
by Bobby Marhamat Savvy retailers recognize that the tactics which served them well before the COVID-19 pandemic may not lead to the same success in a post-pandemic world. As consumers become increasingly selective about where they spend their time while out and about, stores must create the best in-store experiences possible to woo the masses. […]
Open the Gates: What Will Your Customers Do Next?
by Vladimir Kuchkanov It seems that COVID-19 related news is fading away. Even though according to WHO, it is too early to relax restrictions, a number of European countries, including Spain, Italy, Greece, and Austria, are planning to open their borders for tourism in the next few weeks. Even the New York Stock Exchange (NYSE) […]
The Grand Reopening: How Retailers Can Stay Ahead of COVID in the Months & Years Ahead
by Kevin Grauman The reopening of in-person commerce is finally a reality we can celebrate. Unfortunately, this pandemic is not over, and it may be months — or even longer — before we are in the clear. Until then, it is up to each store to maintain a safety standard that will allow for the […]
Stores Must Transform Their Store Environments to Meet the New Realities of Retail
by DisplayMax, Inc. The new realities of retail are unfolding daily within every marketing channel as the country enters into the next phase of the Coronavirus crisis. With shutdowns being lifted and shoppers beginning to return, the critical issue facing retailers is whether customers will have the trust and confidence to safely enter their doors […]
Survey Found 60% of Retailers Say They Aren’t Sufficiently Handling Customer Service Inquiries
by DeviceBits DeviceBits, a Results Company and a leading artificial intelligence software provider, recently announced the results from its latest survey, revealing that the majority of retailers using online customer care options lack effective tools needed to support an influx of customers who are shopping online. Due to the COVID-19 pandemic, retailers have been forced […]
