In retail, sales are greatly determined by interactions between customers and associates, and results are driven by quality rather than quantity of time spent in these interactions.
August 2016 Issue
American Stock Lots: High Quality, Short Supply Chain
American Stock Lots is a Houston-based supplier of adult and children’s clothing. They got their start buying children’s apparel directly from brands and supplying them to chains of independent stores in Guatemala.
TIA Presents Toy Preview Month
The Toy Industry Association™ (TIA) has announced “Toy Preview Month” will take place in September, culminating with their Fall Toy Preview event running from September 27th – 29th in Dallas, Texas.
Deep Discounts or Everyday Low Prices: Which Strategy do Consumers Prefer?
by Yasen Dimitrov If you’re a retailer in the twenty-first century, chances are that you’ve come across the terms ‘deep discounts’ and ‘everyday low prices.’ Convenience stores, e-retailers, and brick and mortar stores alike face this dilemma; to go with consistently lower prices, or try an ad campaign with occasional sales and promo offers. In […]
Franklin Eyewear: “Well Done is Better than Well Said”
“Franklin Eyewear was born in 1985 when baby boomers came in to the reading glasses market,” says Franklin Eyewear founder Al Underwood.
Employee Relations and Customer Service: What’s the Connection?
If you are a small retail business owner, you may have limited staff and management. Your employees might be a mix of salaried and hourly workers, full and part time, and include family members, students and interns. This group of workers is your greatest asset because they interact directly with your customers.
Getting Mobile-Ready for the Holiday Season
It’s impossible to go anywhere without seeing people on their cell phones, which means as a retailer, if you’re not on your customers’ phones you are missing out. Follow these tips to make sure all your mobile basics are covered this holiday season
Toy Trends for Holiday 2016
For many retailers, toys play a huge role in holiday sales. Independent Retailer has forecast some of this year’s best selling categories and products so retailers can make the most out of this lucrative season.
Perfume Center of America Makes Environmentally-Friendly Move
Perfume Center of America (PCA) is a global leader in fine fragrance and health and beauty distribution.
Take It To The Next Level: Creating A Borderless Retail Experience
Ninety percent of consumers expect the lines between physical store, online, mobile app, and phone support to be invisible.
