by Derek O’Carroll During the pandemic, retail had to migrate solely online — and with this seismic shift, shopper expectations have permanently changed. A smooth transaction and quick delivery is no longer a perk for customers and is simply the baseline expectation. Consumers everywhere now seek a rewarding and enjoyable online shopping experience: one to […]
brick and mortar
Perfecting Customer Experience for Post-Pandemic Retail
Many consumers got comfortable with online shopping during the pandemic, engaging with brands and other shoppers in a virtual sense, but nothing beats the authenticity of in-store experiences. Tango, a leader in Store Lifecycle Management (SLM) solutions, conducted a consumer survey which found that 85 percent of Americans cannot wait to get back to in-store […]
Positive Changes to State Regulations
Statistics as of the end of June revealed that over 311 million total vaccines have been administered to Americans, and that number continues to climb each day. As more residents get vaccinated, additional states are beginning to lift their COVID-19 restrictions to match the CDC’s current guidelines regarding face masks and social distancing for fully […]
Hope for Retailers
The holiday season can make or break many small to mid-sized retailers. In 2020, these businesses showed true innovation and found new ways to deliver products to consumers. But now that restrictions are easing and a return to normal seems within reach, what does the future hold and what behaviors will stick in 2021? Silverback […]
Consumers Excited to Return to Stores
With reports that brick-and-mortar retail sales jumped almost 10 percent in March, consumers are showing their excitement for getting back out and shopping in person. Many experts believe that the COVID-19 vaccine rollouts are a big reason that shoppers are more comfortable with going out, and indie retailers need to be prepared to create awe-inspiring […]
Positive Changes to State Regulations
The CDC officially announced that Americans who are fully vaccinated against COVID-19 do not need to wear masks or practice social distancing indoors or outdoors, except under certain circumstances, such as inside health care facilities and on public transportation. Statistics as of the end of May revealed that over 287 million total vaccines have been […]
Small Business Tips for Hurricane Preparedness Week
by QBE North America As 2021 National Hurricane Preparedness Week kicks off, insurance leader QBE North America released its Predict, Prepare and Protect Hurricane Tips for businesses. Beginning June 1, experts predict a more active season than usual. A recent report by the Colorado State University Tropical Meteorology Project calls for 17 named storms, eight […]
Baby Boomers & Gen Z to Lead Rebound in Foot Traffic to Brick-and-Mortar Businesses Post-COVID-19
MomentFeed, the leading provider of Proximity Search Optimization, recently released data from a new survey – “Impact of COVID-19 on National, Brick-And-Mortar Brands.” The latest round of results sheds light on how each generation is being impacted and provides clues for how brick-and-mortar brands should approach them as the economy reopens. The survey found that […]
Retailer Learns to Survive the Shutdown in Creative Ways
Many brick-and-mortar retailers are struggling to get used to the new normal that the COVID-19 pandemic has thrown at them. Between manufacturers shutting their warehouses down, running out of products, keeping their employees safe and trying to move their entire business online, it’s a lot to take in, but retailers such as Sports World in […]
Experts Say Retailers Need to Prepare to Open Post-COVID-19
Right now, many indie retailers are trying to just stay afloat without customers coming in the doors and keeping up with all the online orders. But once the lockdown ends and consumers start going outside again, retailers will need to shift their focus to be ready to service shoppers again in what will be the […]
