Memorable in-store experiences have always been a top priority for retailers. How else are you supposed to differentiate your business from the others? With more consumers shopping from home and afraid to go out due to COVID-19, the pressure is higher than ever before for indie retailers to deliver exceptional in-store experiences. One small start-up […]
COVID-19
Will Retail Chatbots Be the New Normal?
by Kayla Matthews Chatbots have become an essential feature for retailers across the world. Businesses benefit from these integrations since chatbots can boost sales, assist customers and help the company stand out. Though chatbots are already making progress in the retail world, AI and COVID-19 are changing things in different ways. A chatbot is an […]
How Retailers Can Stay Connected with Customers in Lockdown
by Heather Redding With COVID-19 and lockdowns around the world, retailers are being hit harder than other business owners. Whether your store is closed due to mandates or lack of foot traffic, you need to adjust your strategy going forward. Customers are more timid than ever about venturing out in public and going into stores. […]
Health Safety Testing and Risk Mitigation for Corporate Events
by ITA Group ITA Group, a prominent global corporate events and engagement company, has partnered with Eurofins, a worldwide leader in environmental health testing, to offer health risk mitigation services for in-person events throughout the US. As companies seek to begin holding live events again, this new offering provides a way to mitigate health risks […]
Keeping America Healthy
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How Retailers Can Protect Themselves from COVID-19 Lawsuits
At the beginning of the store closures in most states due to COVID-19, small businesses had to lay off some of their employees to help keep their company afloat. Now, as states are easing the stay-at-home orders and brick-and-mortar stores are slowly starting to open their doors, following government sanitary orders aren’t the only thing […]
Holiday Shopping Meets Social Distancing: How to Prepare for Retail’s Busiest Season
by Tom Ertler A recent Bloomberg article predicts that even though the U.S. economy is set to reopen soon, the peak shopping season could be filled with “lumps of coal.” This is a festive metaphor that no retailer wants to hear. However, after many months of relying solely on online shopping, many shoppers are itching […]
The 5 Top Areas Retailers Plan to Improve During Reopening
by Bobby Marhamat Savvy retailers recognize that the tactics which served them well before the COVID-19 pandemic may not lead to the same success in a post-pandemic world. As consumers become increasingly selective about where they spend their time while out and about, stores must create the best in-store experiences possible to woo the masses. […]
Open the Gates: What Will Your Customers Do Next?
by Vladimir Kuchkanov It seems that COVID-19 related news is fading away. Even though according to WHO, it is too early to relax restrictions, a number of European countries, including Spain, Italy, Greece, and Austria, are planning to open their borders for tourism in the next few weeks. Even the New York Stock Exchange (NYSE) […]
The Grand Reopening: How Retailers Can Stay Ahead of COVID in the Months & Years Ahead
by Kevin Grauman The reopening of in-person commerce is finally a reality we can celebrate. Unfortunately, this pandemic is not over, and it may be months — or even longer — before we are in the clear. Until then, it is up to each store to maintain a safety standard that will allow for the […]
