Browsing: customer service

“Show and sell” is a smart approach for independent retailers for the Christmas and holiday season. Three ways to promote seasonal merchandise are selling the products you use for decorations, integrating products you sell into your decorations, and adding a personal touch by discussing and/or demonstrating your products.

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In retail, habits good or bad make your store what it is. The key is controlling them. If you recognize what behaviors need to be changed, then even a small effort can create big changes.

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Among those of us who serve and cater to customers, it seems a basic universal truth that we want to maintain steady and loyal relationships in…

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Being aware of customer needs and expectations plays a large role in the acquisition of desirable results, such as a sale. No detail in evaluating your…

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