Earlier this year, Walmart announced that they will save $200 million by changing their light bulbs and save $20 million by using a new floor wax. Those kinds of numbers are cause for anyone to stop and re-think routine purchases. Making supply or operational changes in your store probably won’t save you $200 million, but, […]
December 2018 Issue
Ecommerce’s Serial Return Problem
Last year, UPS delivered 1.4 million packages back to retailers on January 3rd, also known as “National Returns Day.” Brick and mortar retailers see about 8 percent of all purchases returned. For ecommerce sellers, that number swells to 30 percent of all purchases. Online apparel purchases are returned at a rate of nearly 40 percent. […]
NY Toy Fair: The Western Hemisphere’s Largest Toy Show
New York Toy Fair is a B2B trade show for the toy industry hosted by The Toy Association. Every year, 30,000 global attendees flock to the Jacob J. Javits Convention Center in New York City to see what’s new, what’s next, and what’s hot in the world of toys. Kristin Morency of The Toy Association […]
How to BLAST Away Customer Complaints
The holiday season is a stressful time for everyone, including shoppers and employees. It’s inevitable that every retailer will have an upset customer at some point during the holiday season. No matter what the cause of the complaint, it’s essential that retailers address and de-escalate the situation promptly so that the customer is satisfied and […]
ANME – The Largest Collection of Military Surplus Around
The 12th annual edition of the Army Navy Military Expo winter show returns to the Rio All-Suites Hotel and Casino in Las Vegas, NV. The first expo to start off the year is back with the largest selection of U.S. and foreign military surplus, tactical, outdoor gear, workwear and so much more all under one […]
The Year Ahead: Top Products for 2019
New year, new merchandise! With any luck, all of your seasonal products and merchandise from 2018 will sell out by the end of the holiday season. A new year is a perfect time to expand your lines and test out new products. Here are some of our favorite picks for apparel, gifts, and home. Buttersoft […]
Pack Heat in Comfort and Style
Never leave your customers without somewhere to safely place their weapon. King Holster Distributors is the largest U.S. distributor of Cytac tactical polymer holsters and is an excellent option for concealed carry. They offer a wide variety of styles of holsters and accessories for men, women, sport shooters, hunters, and security professionals. Cytac produces high-quality […]
Shipping Helps Drive Customer Loyalty
Customers love discounted shipping. They love it so much, that most retailers’ loyalty programs involve either free shipping or two-day shipping as a reward. It really makes customers feel like they’re getting a deal, especially around the holidays when shipping can be a huge add-on when doing all of their online shopping. Amazon’s Prime membership […]
4 Ways Family Businesses Can Thrive Through Multiple Generations
by Raméz Baassiri While public corporations attract more media attention, family businesses also make a major impact on the U.S. and world economies. Family firms comprise more than half of all U.S. companies and generate at least 50 percent of the nation’s gross domestic product, according to the Harvard Business School. And, two-thirds of businesses […]
Ignoring Baby Boomers Leaves Revenue on the Table
Baby Boomers are a generation of Americans born between roughly 1946 and 1964. The term comes from the noticeable increase or “boom” in birth rate after the end of World War II. Today, there are roughly 75.4 million baby boomers. Soon, over half of the U.S. population will be over 50. As one of the […]
