By John Grech, Head of Retail Partnerships at Loop Commerce Valentine’s Day this year looked a lot different than 2020. Yet, in many ways, this year’s holiday possessed a level of normalcy for gifting. Many retailers tweaked their playbooks over the last 365 days to meet the influx of digital and curbside shopping demands. Mother’s […]
ecommerce
The Environmental Cost of Free Online Returns
U.S. online purchases over the 2020 holidays grew 32.2 percent from 2019, totaling a record $188.2 billion, according to CNBC. This surge in ecommerce activity is translating into record returns volume, once again leaving shipping carriers strained as they get overloaded with packages. Leaving a Massive Environmental Footprint While the idea of free online returns […]
Introducing the Dark Storefront: A New Way of Shopping Online
As a result of the shutdowns and stay-at-home orders due to the COVID-19 pandemic, many retailers have put more of a focus on their ecommerce websites and online ordering. While brick-and-mortar is still primary, business owners are finding creative ways to utilize their storefront space other than just for in-store shopping. The Move to Dark […]
Is It Still Beneficial to Sell on Amazon?
Amazon pretty much runs the ecommerce show by now. Especially with their free two-day shipping offer that comes with an Amazon Prime account, many consumers are turning to the online marketplace conglomerate for most of their buying needs. Even with its popularity, the rising costs to stay competitive on Amazon make you wonder if it […]
Technological Solutions Help Retailers Ensure Integrity in “Last-Mile” Delivery
by Jeanae DuBois During the last six months of 2020, retailers were forced to meet customers where they were at – online at home. Retail spending increased more than 36 percent (a leap from 13.8 percent in 2019) as shoppers moved online. Forecasters say these trends will slow down, but not go away, as the […]
Gaining Consumer Trust Through Safe & Inclusive Shopping Experiences
by Kushagra Shrivastava Before the COVID-19 pandemic hit, the shopping experience had remained largely unchanged for years. In-store shopping and ecommerce served as the main purchasing platforms. A robust social media presence and various pickup and delivery options were helpful, but not critical to business survival. In 2020, that changed overnight. The Rise of Ecommerce […]
Amazon Management Made Easy with Cogimetrics
Fulfilling orders on Amazon has become a hot topic for ecommerce. Years ago, storage at Amazon was free, rates were ridiculously low, and there was no limit. Now, storage at Amazon is very costly and retailers are further penalized for storing products that are not generating commission for them. The Ultimate Hybrid Model to Help […]
5 Cross-Border Ecommerce Trends to Watch
by Juliana Pereira The COVID-19 pandemic has changed the way whole business sectors operate. Ecommerce is no exception as the virus forced brick-and-mortar retailers to shut down for months and continues to create an uncertain future for in-person shopping, even in light of an imminent vaccine. On the other hand, ecommerce continues to accelerate as […]
How to Reach Customers in Their Purchasing Journey
by Courtney Parker A customer’s journey to a purchase decision is different today than even six months ago, especially when considering a high-ticket item. In some cases, online research has become more important, which opens the door for local retailers who can create a comprehensive presence across multiple digital touchpoints to reach consumers wherever they […]
2021 Retail Predictions
Remember at the beginning of 2020 when you thought you had everything all planned out for the year, and then COVID-19 came and knocked all of your preparations off the table? That was not fun for anyone, and many businesses are still trying to recuperate and rebuild their models. We live in very unpredictable times, […]
