In retail, sales are greatly determined by interactions between customers and associates, and results are driven by quality rather than quantity of time spent in these interactions.
If you are a small retail business owner, you may have limited staff and management. Your employees might be a mix of salaried and hourly workers, full and part time, and include family members, students and interns. This group of workers is your greatest asset because they interact directly with your customers.
In light of today’s industrial landscape, it’s becoming more and more important for companies to maintain happy and productive employees.
n March 2014, President Barak Obama sent an executive memorandum directing Secretary of Labor Thomas Perez to “modernize and streamline” the overtime exemption regulations.
As retailers, it’s easy to focus on the revenue driving aspects of your store.
Sales is one of the oldest and for many, most difficult jobs there is. As a store owner or manager, one of your top responsibilities is making sure your business brings in the revenue it needs to not just survive, but thrive and grow.
Almost 22 years ago, web banner ads revolutionized advertising. Banner ads were one of the first Internet marketing strategies.
A 2015 Bank of America study revealed that employees cite financial stress as their #1 concern – a rating 5 times greater than they rank their personal health.
A great quotation by Robert Ingersoll reads, “We rise by lifting others.” Nothing is more true in day-to-day activity, and this philosophy can certainly be applied to small businesses and marketing techniques.
Retailers have been obsessed with improving the customer experience, experimenting with ‘revolutionary’ technologies like iBeacons or QR codes just to stay on the cutting edge and remain competitive.