Ask anyone: “Do more knowledgeable, experienced, passionate people create better buying experiences?” The inevitable answer: “Of course!” Successful brands and retailers know that engaged and knowledgeable sales associates are a key part of competing in today’s retail environment.
More small business owners are planning to add employees and boost compensation levels, signaling a slightly more positive economic outlook for 2014, according to the most recent Business Confidence Survey released by Insperity, Inc.
A strong December retail sales reading indicates that the economy is moving forward at a nice pace, despite arrant jobs numbers released last Friday by the Bureau of Labor Statistics. According to the Census Bureau, retail and food services sales rose to $431.9 billion in December, up 0.2 percent from November 2013 and 4.1 percent from the same period in 2012.
U.S. small businesses hired the most workers in nearly eight years in December, according to The National Federation of Independent Business (NFIB). Small business owners added an average of .24 workers per firm last month, the most since February 2006.
Small businesses can claim a larger tax benefit for providing health care to employees in 2014 as a result of the 2010 Affordable Care Act. For tax years 2010 to 2013, the maximum credit was 35 percent of premiums for small businesses, and 25 percent of premiums for tax-exempt organizations.
No matter what the industry, employees are the face of a company. Sure, the products you are selling are why customers first visit your business, but it is employees that keep them coming back. Engaged and happy employees improve the customer experience, which results in loyalty and increased revenue and growth.
Employers in the retail sector are opting to hire an average of 10 percent more staff, compared with last year’s holiday season.
When you’re faced with choosing between expanding your sales team and adding a web developer, consider this before you hire for either position.
According to recently released Department of Labor data, the retail industry added nearly 50,000 jobs in November, the second highest increase since September 2007. In addition, according to the American Express OPEN® Small Business Monitor, a semi-annual survey now in its tenth year, 31 percent of small businesses said they were looking to hire over the […]
Independent retailers hope to hire employees that are dedicated and customer friendly. Unfortunately, two out of three new hires will disappoint you, as 95 out of 100 of them exaggerate during the interview process. Tom Harnish, writer for American Express Open Forum, recently published his advice on four avoidable mistakes frequently made during the hiring […]