No matter what the industry, employees are the face of a company. Sure, the products you are selling are why customers first visit your business, but it is employees that keep them coming back. Engaged and happy employees improve the customer experience, which results in loyalty and increased revenue and growth.
Employers in the retail sector are opting to hire an average of 10 percent more staff, compared with last year’s holiday season.
When you’re faced with choosing between expanding your sales team and adding a web developer, consider this before you hire for either position.
According to recently released Department of Labor data, the retail industry added nearly 50,000 jobs in November, the second highest increase since September 2007. In addition, according to the American Express OPEN® Small Business Monitor, a semi-annual survey now in its tenth year, 31 percent of small businesses said they were looking to hire over the […]
Independent retailers hope to hire employees that are dedicated and customer friendly. Unfortunately, two out of three new hires will disappoint you, as 95 out of 100 of them exaggerate during the interview process. Tom Harnish, writer for American Express Open Forum, recently published his advice on four avoidable mistakes frequently made during the hiring […]
Reconsider the value of your older workforce, there are many reasons that make your older employees as valuable, if not more so, than your younger employees.
Retailers hope to find an employee, temporary or permanent, who is dedicated and customer friendly when on the job.
If you’re like most in business, you place a high priority on the amount of experience a prospective applicant has. Everyone looking for that next worker seems to look for the best employee, as defined by the applicant’s experience. Obviously, someone with 10 years of experience is better than someone with two years, right? Not […]
Signs continue to appear that consumers are getting more comfortable with the idea of spending more, fueling economic growth.
Dollar General Corp. has announced plans to create 6,000 new jobs in 2011 as it opens 625 new stores. The Goodlettsville, TN based company says the new stores and jobs will be spread among Dollar General’s existing 35 state operating area, as well as three new states: Connecticut, Nevada and New Hampshire. “Bringing our store […]