by Call Cowboy One way of guaranteeing the success of your retail business is by ensuring that your customers are satisfied with your services at all times. In order to do this, you must invest in a customer service team to handle any calls made to the business. If you overlook this crucial aspect, your […]
management
How Digital Signage Can Improve the In-Store Experience
by Bobby Marhamat Prices matter, but for the consumers of today, numbers are less important than the experiences that surround them. In the new age of commerce, both online and in stores, shoppers usually have several options for where to buy. Using their smartphones, they can stand in front of products in stores and find […]
Holiday Shopping Meets Social Distancing: How to Prepare for Retail’s Busiest Season
by Tom Ertler A recent Bloomberg article predicts that even though the U.S. economy is set to reopen soon, the peak shopping season could be filled with “lumps of coal.” This is a festive metaphor that no retailer wants to hear. However, after many months of relying solely on online shopping, many shoppers are itching […]
The 5 Top Areas Retailers Plan to Improve During Reopening
by Bobby Marhamat Savvy retailers recognize that the tactics which served them well before the COVID-19 pandemic may not lead to the same success in a post-pandemic world. As consumers become increasingly selective about where they spend their time while out and about, stores must create the best in-store experiences possible to woo the masses. […]
Stores Must Transform Their Store Environments to Meet the New Realities of Retail
by DisplayMax, Inc. The new realities of retail are unfolding daily within every marketing channel as the country enters into the next phase of the Coronavirus crisis. With shutdowns being lifted and shoppers beginning to return, the critical issue facing retailers is whether customers will have the trust and confidence to safely enter their doors […]
Are Retailers Required to Compensate Non-Exempt Store Associates for Temperature Checks?
by Jeffrey H. Ruzal Retailers around the country are eager to re-open after the lengthy and debilitating COVID-19 shutdowns. However, it is not as easy as simply throwing open ones doors to the waiting throngs of consumers who have likewise been shut-in, desperately yearning for brick-and-mortar shopping. Safety is paramount for both businesses and the […]
Retail and Shipping During Pandemic: Pressure Builds for Increased Synergy
Online retailing is not new. It’s been in consumers’ lives for decades. Mandatory ecommerce due to a global pandemic? Well, it’s safe to say that it’s a new phase for consumers and retailers alike. The COVID-19 outbreak has generated a huge opportunity for e-retailers with a strong online presence to build a whole new base […]
Survey Finds Improved Cleanliness Practices Ranked #1 Among Business Changes for COVID-19
by Intouch Insight A recent survey of consumers from across Canada and the United States conducted by Intouch Insight reveals a fundamental shift in the drivers behind shopping and buying patterns. Where loyalty and brand reputation reigned supreme just a few short months ago, findings show that businesses need to re-prioritize safety and cleanliness to […]
How to Kickstart Your Retail Business Post Lockdown
by Simon Perkins Along with unprecedented health crises caused by the ongoing pandemic, retailers around the world are facing enormous business challenges: the collapse of customer demand, supply chain interruptions, significant regulatory modifications, increased uncertainty and economic recession. The biggest blow to retail business is the negative impact on revenue, exacerbated by the absence of […]
Quest Diagnostics Launched COVID-19 Workforce Testing Services to Help Foster Safer Workplaces
Quest Diagnostics, the world’s leading provider of diagnostic information services, recently launched a new suite of Return to Work services built around large-scale workforce COVID-19 testing. The services are designed to help organizations access and act on COVID-19 laboratory insights in order to foster safer workplace environments for their employees as the nation begins to […]
