by Cheryl Sullivan Independent retailers have struggled against proliferating online and brick-and-mortar competition for years. The pandemic only heightened the unpredictability of the fast-changing customer, competitor and shopper behaviors, as well as supply chain disruptions. The Imperative for Science-Driven Pricing and Promotions Fortunately, indie retailers continue to adopt science-based lifecycle pricing (which includes prices, promotions […]
management
3 Shipping Mistakes Costing Independent Retailers Money
by Luke Kupersmith Modern consumers are savvy. They are better informed than ever before, and they know more about what they want to purchase prior to setting foot in a store or visiting a retailer’s website. Social media causes the demand for some products to feel sudden. The need to create a memorable customer experience […]
The Benefits of Touch-Free Payment Systems
The COVID-19 pandemic has drastically changed the way consumers shop and pay for goods. Between buy-online-pickup-in-store, mobile, and tap-to-pay payment options, the checkout experience has become so frictionless that many experts believe this will be the way of the future post-COVID. The majority of retailers have adopted a checkout-free payment system or are currently in […]
Technological Solutions Help Retailers Ensure Integrity in “Last-Mile” Delivery
by Jeanae DuBois During the last six months of 2020, retailers were forced to meet customers where they were at – online at home. Retail spending increased more than 36 percent (a leap from 13.8 percent in 2019) as shoppers moved online. Forecasters say these trends will slow down, but not go away, as the […]
What Small Businesses Should Know About Microsoft Cloud
by Shannon Flynn Use of the cloud has exploded in the last decade and has become a normal part of doing business. Despite its popularity, transitioning to the cloud may be a challenge for small and medium-sized brands — however, Microsoft Cloud for Retail is changing the landscape and helping to highlight the benefits of […]
How to Prepare for Shipping & Supply Chain Challenges
The COVID-19 pandemic has caused a huge transformation in the shipping and supply chain industries. Since most consumers have been trying to stay safe at home, they have been shopping online and significantly increasing the amount of packages being shipped. This boost in ecommerce shopping is putting added weight and pressure onto shipping carriers and […]
Amazon Management Made Easy with Cogimetrics
Fulfilling orders on Amazon has become a hot topic for ecommerce. Years ago, storage at Amazon was free, rates were ridiculously low, and there was no limit. Now, storage at Amazon is very costly and retailers are further penalized for storing products that are not generating commission for them. The Ultimate Hybrid Model to Help […]
5 Cross-Border Ecommerce Trends to Watch
by Juliana Pereira The COVID-19 pandemic has changed the way whole business sectors operate. Ecommerce is no exception as the virus forced brick-and-mortar retailers to shut down for months and continues to create an uncertain future for in-person shopping, even in light of an imminent vaccine. On the other hand, ecommerce continues to accelerate as […]
How to Improve Business Finances & Cash Flow
by Wave Business cash flow describes the flow of money from your business’s current accounts receivable to your future accounts receivable — essentially, it is the total of your monthly cash flow minus the balance on your accounts payable. It is important to learn what cash flow is to make better decisions in running the […]
Lee Valley Launches Innovative Contactless Shopping Capability
by Dynamsoft Corporation Lee Valley Tools is taking its in-store COVID-19 precautions a step further with the launch of a new mobile shopping tool, which incorporates the JavaScript edition of the Dynamsoft Barcode Reader. Integrated with Lee Valley’s website, LeeValley.com, the new tool allows for mobile contactless shopping in each of its 20 locations across […]
