by Mike Metz There are seemingly countless things to feel uncertain about right now, but we can be sure of one thing — online shopping will continue to be a big part of most Americans’ lives. We can also be sure that holiday shopping this year will be unlike any we have seen before. Is […]
management
How to Find Products in Short Supply
One of the biggest problems retailers are currently facing is a shortage of products. Essential supplies can be found almost anywhere now, since many companies pivoted to start selling PPE products around May and June, but what about all of those holiday gifts? The COVID-19 Supply Chain Problem There is a looming supply chain problem […]
Holiday Shipping Struggles Retailers Will Face
There’s no question that retailers will face shipping challenges during the holiday season. With more consumers shopping online due to the pandemic, shipping carriers will be overwhelmed and deliveries will be delayed. This is a reality shoppers will not be happy with. To get an idea of how many consumers will be shopping online this […]
Fraud Management: 5 Reasons Why You Should Choose the Best Tools to Handle These Cases
by Accertify If you are running an ecommerce business, you must be aware that any form of fraud can take place in the online business world. Due to the advent of many technological innovations these days, fraudsters are always looking for ways to hack several businesses, especially those that accept credit card payments. As a […]
How to Sync Up Your Pricing with Shoppers’ Pandemic-Driven Price Sensitivity
by Geoff Pofahl In the COVID-19 era, rates of unemployment skyrocketed to unprecedented levels at breakneck speeds. Others were furloughed, faced reduced hours and pay, or were informed of across-the-board pay cuts. For many of those whose take-home has not yet been impacted, feelings of vulnerability and uncertainty are real and will likely persist for […]
Important Steps in Verifying Vendors For Your Store
by Meghan Belnap Having solid vendors in place for products and supplies is crucial to keeping your business healthy. However, it can often be difficult to verify the legitimacy of some vendors, especially if they are located in other countries. Since these hard-to-reach vendors can be some of your best allies, it’s important to find […]
How Retailers Can Better Manage Their Phone Calls
by Call Cowboy One way of guaranteeing the success of your retail business is by ensuring that your customers are satisfied with your services at all times. In order to do this, you must invest in a customer service team to handle any calls made to the business. If you overlook this crucial aspect, your […]
How Digital Signage Can Improve the In-Store Experience
by Bobby Marhamat Prices matter, but for the consumers of today, numbers are less important than the experiences that surround them. In the new age of commerce, both online and in stores, shoppers usually have several options for where to buy. Using their smartphones, they can stand in front of products in stores and find […]
Holiday Shopping Meets Social Distancing: How to Prepare for Retail’s Busiest Season
by Tom Ertler A recent Bloomberg article predicts that even though the U.S. economy is set to reopen soon, the peak shopping season could be filled with “lumps of coal.” This is a festive metaphor that no retailer wants to hear. However, after many months of relying solely on online shopping, many shoppers are itching […]
The 5 Top Areas Retailers Plan to Improve During Reopening
by Bobby Marhamat Savvy retailers recognize that the tactics which served them well before the COVID-19 pandemic may not lead to the same success in a post-pandemic world. As consumers become increasingly selective about where they spend their time while out and about, stores must create the best in-store experiences possible to woo the masses. […]
