Providing worker flexibility decreased Neiman Marcus’ turnover by 20 percent — proving schedule flexibility is a driver of success in the retail space. Furthermore, research has directly connected flexible work hours to a happier, more productive workforce, but is it possible to provide retail workers with schedule flexibility? According to Monica Plaza, Chief Strategy Officer […]
management
Everything Retailers Need to Know About ERP Implementation
by Mark Hook When a small-to-medium sized merchant experiences rapid growth, its profit margins might go up, but its back office operations often go into meltdown. Spreadsheets get used to plug gaps between systems; mistakes and delays become commonplace, resulting in poor customer feedback; tedious manual workflows take up the time and energy of team […]
Delivering Unparalleled Retail Solutions
Technology plays a huge role in successfully running a business. Especially in today’s world where customer data is essential in order to personalize the shopping experience, retailers need a reliable technology partner in order to help them compete among the retail giants. Delivering a World of Better Business As the most experienced retail software provider, […]
6 Ways Retailers Can Beat the Supply Chain Crisis in 2022
by Mark Hook From ports clogged with containers and raw materials running low, to factories shutting down and truck drivers being in short supply, retailers have faced a steady stream of devastating supply chain issues over the last year. The worst part is that industry experts and economists now believe the problems could continue into […]
How to Create Retail Displays That Keep Traffic Flowing
by Melissa Stivale As consumers become increasingly more confident shopping in-store again, it is vital for retailers to reexamine how to display merchandise in a way that grabs attention without causing crowding in certain areas. Men and women are both more likely to purchase items outside their identified need when physically in-store, compared to while […]
Leveraging Accounting to Boost Profits
by Nauman Poonja Succeeding in business is not only about a great idea and the right product — it is also ultimately about making money, and making money means managing the books. However, just “keeping the books” is not enough to make sure a business’ financial “house” is in order. Too often, independent retailers miss […]
Establishing a Durable Business Post Pandemic
by Chelsea Lamb Thousands of small businesses were forced to shut down at the start of COVID-19, but this has not kept new business applications in the U.S. from reaching a 13-year high. What has motivated all of these entrepreneurs to launch new ventures amid an economic crisis? Along with the fact that many of […]
What Retailers Can Learn from the COVID Vaccine Rollout
by Ravi Pratap Rolling out new vaccines for a new disease with an ASAP timeline is no small feat, and yet state and federal governments are making it happen. One component of their success so far is the QR (quick response) code, that square grid that can be often seen on labels and advertisements in […]
Strategically Grow Your Private Label with Science-Based Pricing and Promotions
by Cheryl Sullivan Independent retailers have struggled against proliferating online and brick-and-mortar competition for years. The pandemic only heightened the unpredictability of the fast-changing customer, competitor and shopper behaviors, as well as supply chain disruptions. The Imperative for Science-Driven Pricing and Promotions Fortunately, indie retailers continue to adopt science-based lifecycle pricing (which includes prices, promotions […]
3 Shipping Mistakes Costing Independent Retailers Money
by Luke Kupersmith Modern consumers are savvy. They are better informed than ever before, and they know more about what they want to purchase prior to setting foot in a store or visiting a retailer’s website. Social media causes the demand for some products to feel sudden. The need to create a memorable customer experience […]
