Sixty-seven percent of retail execs rank customer satisfaction as the top strategic initiative for 2012.
The NRF hunts to find the best retail stories in America via a video contest.
Retail’s BIG Show floor is buzzing with more than 400 exhibitors about topics and trends changing the industry.
National Retail Federation (NRF) President and CEO, Matthew Shay, used his scheduled keynote address at the Valley Industry and Commerce Association’s 23rd Annual Business Forecast Conference to highlight the NRF’s agenda to spur jobs, innovation and consumer value. The speech marks the first in a series of planned events, as the organization’s nationwide advocacy campaign […]
If you can’t beat them, lobby them. That’s the National Retail Federation’s (NRF) plan of action on Capitol Hill, as the group looks to combat what seems to be frequent disregard for merchants, reminding legislators of the role retail plays in the current economy. Among the recent legislative disappointments from the Capitol was the Federal […]
The retail industry has succeeded in establishing a strong presence across campuses nationwide with the launch of a student association (NRFSA).
The purpose of the NRF’s recent advocacy campaign is to change outcomes on the policy issues that are so central to the retail industry.
It is not too often that you hear a student at graduation say they are an aspiring retailer, or would like to be an owner of a brick and mortar store on Main Street. NRF Foundation Chairman and CEO of the Container Store, Kip Tindell, asks, “Why Not?” In a recent letter to retail company […]
NRF expert panelists say, “Business intelligence can give you insight into your customers’ needs and actions, as well as their overall effect on your bottom line.”
The NRF and retailers, after months of aggressive campaigning, are disappointed by the decision to set the debit card swipe fee at $0.21 per transaction.