Spring has sprung. Well… almost. There’s no better time than the present to freshen up your store for yourself, and for your customers. Having a great retail display can make all the difference. The way you display products and organize your store can be the difference between stellar sales or a deadbeat season. So, let’s […]
retail
The Market at Macy’s: Too Good to be True for Indie Brands?
The Market @ Macy’s is a pop-up shop within a dozen of Macy’s biggest stores nationwide. A pop-in, if you will. The Market @ Macy’s debuted in early 2018 and features a variety of both up-and-coming and established brands. For the most part, the specific products displayed at each market are unique to that particular […]
Spring into Action: How to Increase Apparel and Accessory Sales
It is not enough just to stock your store with apparel and accessories for the new season, you need strategies to move those products. Spring is a time for new beginnings, and there’s no better time to reinvent your store and optimize for sales. Here is a step-by-step guide for increasing apparel sales in your […]
A Look Ahead: 2019 Retail Predictions
2018 was a wild year for retail. Just a few years after the “Retail Apocalypse”, brick and mortar retail is experiencing a “Retail Renaissance” with more and more online brands opening popular physical storefronts. This complete 180 has turned much of the narrative around ecommerce replacing traditional retail on its head. Increasing competition from startups […]
Does Your Digital Brand Need a Physical Presence?
Lately, major ecommerce brands such as Allbirds, Away, Casper, Glossier, and many others have all opened notable flagship stores. Plus, Amazon has slowly cemented their physical footprint with their Bookstores, Go stores, and most recently their 4-Star stores. So as an independent online seller, should you also have a physical presence? Our recommendation: yes. Independent […]
Then & Now: A Look Back at our 2018 Retail Predictions
This time last year, we simply asked: “What’s next?” And many retail industry leaders provided detailed projections. We also dabbled in providing our own predictions on what would happen in retail throughout 2018. Some of our predictions were right on the money. Others… not so much. Let’s take a look at what we thought would […]
2019 Retail Predictions
Every year, Independent Retailer turns to the experts and asks “What’s Next?” Read on for industry expert takes on challenges retailers will face in 2019, where retailers should focus their energy, how to shake things up this year, and what to prioritize. What will be the biggest challenges retailers face in 2019? Are these […]
Small Changes, Big Savings
Earlier this year, Walmart announced that they will save $200 million by changing their light bulbs and save $20 million by using a new floor wax. Those kinds of numbers are cause for anyone to stop and re-think routine purchases. Making supply or operational changes in your store probably won’t save you $200 million, but, […]
Ecommerce’s Serial Return Problem
Last year, UPS delivered 1.4 million packages back to retailers on January 3rd, also known as “National Returns Day.” Brick and mortar retailers see about 8 percent of all purchases returned. For ecommerce sellers, that number swells to 30 percent of all purchases. Online apparel purchases are returned at a rate of nearly 40 percent. […]
How to BLAST Away Customer Complaints
The holiday season is a stressful time for everyone, including shoppers and employees. It’s inevitable that every retailer will have an upset customer at some point during the holiday season. No matter what the cause of the complaint, it’s essential that retailers address and de-escalate the situation promptly so that the customer is satisfied and […]
