Import volume at all of the nation’s container ports is expected to rise by 16% this month, according to the National Retail Federation. “Retailers have stocked up early on much of their holiday merchandise in order to avoid some of the supply chain disruptions seen earlier in the year,” NRF Vice President for Supply Chain […]
Store owners hoping to get a piece of the holiday shopping pie are being urged to establish a mobile presence sooner rather than later. That was the gist of the message at the Mobile Marketing Summit held in New York recently. “Many merchants are wondering where mobile fits into their marketing and selling strategies,” InternetRetailer.com […]
As shoppers think more and more about what they’re buying, savvy retailers can gain the upper hand by thinking like the customer.
Despite efforts by “Big Box” companies to try to be everything to everyone, new evidence is emerging that customers prefer the personalized service offered by smaller stores, the Retail Institute reports. “Retail Wire recently published an online article about how Wal Mart and Target are trying to return to a more personalized level of customer […]
Retailers were able to post better-than-expected sales in August, according to numerous wire services and published reports. “Early reports gave analysts hope retailers were able to clear excess inventories ahead of the crucial holiday-selling season without having to resort to deep discounts,” Yahoo News reported. And in an encouraging sign, it was reported that retailers […]
Good help may be hard to find, but charitable organization Goodwill is making it easier via an in-house retail training program for teens. According to the Baltimore Sun, Goodwill has launched a program training teens in the fine art of retailing, enabling those who complete the course to achieve a certificate from the National Retail […]
Retail managers need to change their corporate culture if they want to make the most of all their assets, whether digital or physical. That’s the conclusion of a new study conducted by Retail Systems Research, in partnership with the National Retail Federation. According to the study, “Creating a single brand identity across all channels,” remains […]
Retail managers now have two compelling reasons to encourage employees to be polite in the workplace; polite to each other, that is. Sure, retailers know that rudeness to a customer means lost goodwill and lost sales, but new research reveals that rudeness shown by one employee towards another one is damaging too. Moreover, a different […]
The Conference Board says consumers’ confidence in the economy was up slightly in August, a good sign for struggling retailers.
A Value-Added Tax being mulled in Washington has retailers worried. A survey says shoppers will cut spending if it’s enacted.