Retailers lost billions to fraud last year, but there is some hope, as losses were off from the previous year.
Local stores that need a boost are getting a hand from the growing “Independent Retail Week” movement. Is your town next?
Gov. Bob McDonnell wants distilled spirits to be sold in independent retail stores.
Small retailers need every edge they can get these days — and consultant Cinda Baxter’s new project can help them survive.
A new report reinforces what many savvy retailers already know: social media works as a way of reaching customers. Now you have to implement it.
A joint study from the National Retail Federation and Deloitte shows that Gen Y workers are less than impressed with the retail field. According to the study, Gen Yers “value career progression, accelerated learning, and a work culture that matches their values,” and while these issues are “already on the radar screen for many retailers” […]
One ironic bright spot for retailers in the current economy is products that help consumers save money, thereby enabling them to spend less overall. The AP reports that “demand is rising for kitchen and bath gadgets that squeeze out that last blob of toothpaste and help get the suds out of tiny slivers of soap.” […]
In a move that will get product into the hands of retailers faster, PepsiCo says it will distribute Gatorade sports drinks direct to stores from its own and independent bottlers in the US and Canada. The move is an attempt to improve product delivery away from the warehouse system. Eric Foss, CEO of Pepsi Beverages […]
Retailers who issue loyalty cards to bring customers back again and again are getting some high-tech help in the form of smartphone applications, the New York Times reports. Two companies, Cardstar and Key Ring, are rolling out apps where customers only need to tap a key or two to have coupons delivered to their phones. […]
Despite efforts by “Big Box” companies to try to be everything to everyone, new evidence is emerging that customers prefer the personalized service offered by smaller stores, the Retail Institute reports. “Retail Wire recently published an online article about how Wal Mart and Target are trying to return to a more personalized level of customer […]