The holiday season is a stressful time for everyone, including shoppers and employees. It’s inevitable that every retailer will have an upset customer at some point during the holiday season. No matter what the cause of the complaint, it’s essential that retailers address and de-escalate the situation promptly so that the customer is satisfied and […]
2018 was an exciting year for retail. Evolving technology, changing consumer preferences, and political shakeups all had a large impact on our industry. Here is Independent Retailer’s roundup of top trends, influencers, buzzwords, and developments that affected retail in 2018. Many of these topics were explored in greater detail throughout the year – those articles […]
Last year, we asked: Should Retailers Open on Thanksgiving? This year, we take the idea a step further, and question in the grand scheme of holiday sales, is Black Friday still as important as it once was? According to the National Retail Federation, the holiday shopping season is comprised of November and December. Last year, […]
by Rich Kizer & Georganne Bender It’s that time of year again: The fourth quarter – the Golden Quarter – a crucial time for every retailer. The Golden Quarter is traditionally when most retailers go from being in the red to being in the black. You just can’t afford to mess up because there are […]
“Fashion is one of the most pollutant industries in the world,” explains Emma Olson, cofounder of Hazel & Rose boutique in Minneapolis. Before Hazel & Rose opened, Emma was working in mass retail and “becoming less and less comfortable with my work.
Back to school shopping is the second biggest spending occasion, after the winter holidays. Each year, back to school and back to college shoppers spend roughly $80 billion.
The summer season is inspirational for almost every customer. Maybe they start a project on the house they’ve been putting off over the winter, start exercising to prepare for their beach body, or just get some sun outside. There’s something about the nice weather and the feeling of the sun beating down on you that […]
Hello Mello is a line of super soft loungewear with pieces suited for every season. “Whether you’re watching Netflix, or hanging out, Hello Mello is perfect for everyday life,” says John Mauck of DM Merchandising.
As big retailers downsize and small shops are on the rise, shopping malls are repurposing their space.
From feathers to fanny packs, Spring/Summer 2018 is full of fresh fashion. Many of the latest trends are repeats of former industry favorites heavily influenced by pop culture.