The past two years have been anything but quiet for the retail industry, with some high-profile cases shining a spotlight on fraudulent use of or access to credit/debit cards and personal information.
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In a recent study conducted by Consumer Reports, more than 60 percent of people interviewed claimed they would gladly shell out more money for American made products—even if those products cost an average of 10 percent more than products sourced internationally.
Running an online business in 2015 is exciting and scary all at the same time.
2014 was a year of ups and downs for ecommerce, with a general trend towards improving the customer experience, making websites more agile, and making content more available for consumption.
An insidious threat is putting many retail and hospitality POS systems at risk. This fatal flaw in the installation of these systems takes many of them down each day across the country, creating serious problems for countless stores and restaurants.
Retailers should be preparing themselves for the retirement of UPC Prefix 5 barcodes from manufacturer coupons.
“Banks Heap Suits on Target Over Breach” read a recent headline in the Wall Street Journal story. By the time the story broke, seven financial institutions had filed class action suits against Target, alleging it did not sufficiently protect its customer’s data.
Retailers have relied on point-of-sale (POS) customer surveys since the days of pens and clipboards to get a better idea of what customers want from their shops.
If your shop requires forecasting of inventory and the placement of advance orders, it is time to review your Open To Buy methods (OTB). Open To Buy is necessary for retailers to control their inventory.
When it comes to growing a retail business, everyone can use a little help. Fortunately, there are numerous apps, software programs and tools that can help merchants manage everything from inventory to staff. Below are five must-have tech tools for retailers.