Browsing: technology

In the March issue of Independent Retailer, we interviewed SoftBank, the robotics company who owns Pepper, the retail robot. Though we focused on the consumer-facing implications of robotics in the retail industry, there is much more to the puzzle.

Read More

It’s about trust. Customers are loyal to brick-and-mortar locations because they trust you’ll provide the best prices, top-tier service and always take care of their personal information.

Read More

As 2017 begins to unfurl before us, one thing retailers know for certain is that cyber crime — and the need for cyber security — has only grown in scale in the past year.

Read More